Why the non refundable deposit?

​We totally understand how crazy life is right now...
but since we devote 2 hours to your appointment and people schedule at least a week in advance, it is not likely we can fill rescheduled or cancelled appointments on short notice. Due to the instability in the economy and inflation, coupled with the desire NOT to raise our prices, we are trying to find ways to encourage clients to make appointments they know they can keep. 

Thank you for understanding. We appreciate your trust!